Frequently Asked Questions
Q: How do I get my business name from you?
Getting started is a breeze and it only takes 5 minutes.
Q: Why can't I name a company myself?
You can and should! But most people create brands that mean something to them, and they don't stand out in a customers mind. As competition creates infinite choices, companies look for ways to connect emotionally with customers, become irreplaceable, and create lifelong relationships.
A strong brand stands out in a densely crowded marketplace. People fall in love with brands, trust them, and believe in their superiority. How a brand is perceived affects its success, regardless of whether it's a start-up, non profit or a product.
Our principals have spent their entire careers understanding these dynamics and applying them to countless numbers of companies and product.
Q: What happens if I don't like the business name you choose?
Our 100% Unlimited Revision Policy means we promise to continue working with the client until the client is 100% satisfied with their project. If the client is not completely happy we aren’t done working.
Due to the high cost of labor for beginning any part of the project, we do not offer refunds on work that has already initiated. For example, if you purchase the Brand Package and find out later that your nephew is a great graphic designer, we'll gladly refund that portion of the project if we haven't already started working on your logo.
Q: How long does it take to get my name?
You will receive your first round of names through email in just a few short business days after we receive your completed questionnaire.
Your first names will approximately take 72 hours or 3-4 Business Days.
Q: What industries have you worked in?
We've worked in almost every industry imaginable, no matter big or small we can name it. We're constantly working with new and unusual industries. We love the challenge!
Q: How will you get to know about my business?
After checking out you will reach our detailed questionnaire page where you can tell us in as much detail as you'd like (more the better) about your business.
View our sample questionnaire here »
Q: What files will I receive after finalizing the logo?
Once finalizing the logo, you will receive the logo in an .ai, .eps, .png, .jpg and any other format you request. In addition to that, any resizing you may need in the future will be done free of charge at any time.
Q: What will I receive when I purchase your service?
After submitting your questionnaire, we will email you a Branding Presentation with 3 - 5 names along with reasons why we chose them.
Become Our Next Success Story
Lets Get Started »
We are currently experiencing high volume and have a limited number of brands that we can do this week. As of there are still 5 spots available, so act quickly!